Having a medical home is a key to healthy living
Exalta Health has been the medical home for Fidelina for many years. “It makes me very happy to come to [the clinic]. I am often very lonely.” she shared one day. Her English is limited, so our staff’s multi-lingual skills are reassuring to her.
Since Fidelina was originally referred to us, we have been able to help her in many ways. Our Patient Navigator was able to help her find insurance coverage. He also has found short term supplies of her expensive medications. Recently, Fidelina was included in Diabetes Day, a monthly program that includes lab work, screening of retinas, feet and teeth, and education. Education is essential as we empower patients to manage their diabetes. Classes are offered in Spanish and English. On occasion, our staff even makes home visits to help patients and their families.